Privacy Policy
Effective Date: 23.08.24
At Cosmos Wellness Clinic (ABN 22 975 870 353) , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage in our services.
1. Information We Collect
We may collect the following types of personal information:
• Personal Details: Such as your name, email address, phone number, and mailing address when you book a service or contact us.
• Payment Information: When you make a purchase, we collect your credit card or payment details. This information is handled securely via third-party payment providers and is not stored by Cosmos Wellness Centre.
• Health Information: You may voluntarily provide health information that is relevant to your participation in our wellness services.
• Website Usage: We may collect information about your visit to our website, including your IP address, browser type, pages viewed, and time spent on the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
• Service Delivery: To manage bookings, provide services, and communicate with you regarding your participation.
• Payment Processing: To securely process transactions for our services.
• Marketing: With your consent, we may send you promotional materials or information about upcoming events and services.
• Website Improvement: To analyze website usage and enhance user experience.
3. Cookies
We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us improve website performance and provide a more personalized experience. You can disable cookies through your browser settings, but this may limit your ability to use certain features of our site.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or email marketing platforms. These third parties are required to protect your information and may only use it for the purposes for which it was shared.
5. Data Security
We take the security of your personal information seriously. We implement appropriate physical, technical, and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Privacy Act 1988 (Cth), you have the following rights:
• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or outdated information.
• Deletion: You can request the deletion of your personal information, subject to legal requirements.
To exercise any of these rights, please contact us at [insert contact details].
7. Retention of Data
We retain personal information for as long as necessary to provide our services or as required by law. Once no longer needed, we securely dispose of or anonymize your data.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our website or services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
• Email: connect@cosmosbyron.com
• Address: 7 Roderick St Cornubia QLD
These drafts provide a solid foundation for the Terms and Conditions and Privacy Policy of your website. Again, it’s advisable to have a legal professional review them to ensure full compliance with Australian regulations. Let me know if you need any further adjustments!